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/FAQ
FAQ 2018-01-12T09:00:45+00:00

F.A.Q.

How long is delivery for Toys?

Delivery happen within 2-3 days from the payment date. We will ship the parcel by ePacket so you should receive the toys fast, normally within 1-2 weeks.

Do you ship internationally?

Yes we do. We ship to nearly every country in the world!

How do I get in contact with someone at Ultimate-Toys.com?

You  can contact us via email info@ultimate-toys.com or via online chat (see the blue badge on the bottom right of each page) or via telephone call. I suggest you to visit our contact us page where can find all infos how to contact us.

How do I get a refund?

If there is damage to a Toy or you received a different item, please contact us within 7 days of receiving the goods and ask for a refund.  Please be so kind to take a photo and add the order number for an easy tracking.

If you have any further inquiry, please contact us. We welcome all your emails/questions.

Thanks for your attention!

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